Public information supporting impartial, competent and transparent certification and conformity-assessment activities.
Certification Transfer Policy
Learn more →Complaints, Appeals & PQRS
Learn more →Data Protection & Record Retention
Learn more →Granting, Maintaining, Suspending & Withdrawing Certification
Learn more →Impartiality, Independence & Confidentiality
Learn more →Public Information & Certification Process
Learn more →Rules for Certification Mark Use
Learn more →How to use this directory
Begin with the service, industry or topic that best matches your objective. Each linked page explains the relevant context, evidence to prepare and the appropriate next step. If several standards or services apply, request a scope review before selecting a route.
Before you contact us
Prepare the country, sites, activities, headcount, desired standard or service, target date and any customer or regulatory requirements. This information helps our team confirm availability, competence needs and an efficient assessment plan.
Choosing the next step
Use the contact form for a new proposal, the public verifier for certificate-status checks and the complaints channel for an existing service concern. Selecting the correct route helps protect response times and traceability.